Community Services
Patient Services
Home From the Hospital Recovery Services
From the moment you're ready to return home, to the time you're back on your feet, we provide the support, planning, and nursing care you need to recover quickly and comfortably in your own home.
Our team will meet you and your family in hospital, to help deal with all the arrangements for your discharge; assessment; planning your care and transport to your home. Your Personal Nursing Assistant will be there to meet you when you arrive home, help you settle in and talk through the support you need.
Our short 3 - 5 day, recovery service is the most effective, affordable way to help you to recover quickly and settle back into your own home after your hospital stay. Our staff will call in as often as you need us each day; and are only a phone call away in case of emergencies.
We offer a range of healthcare services from personal support to intensive nursing care from just a single hourly visit to 24 hour care, and included is the provision of our telehealth service including monitoring your vital signs, pulse, blood pressure and pulse oximetry.
Recovery Healthcare’s patient services includes:
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Monitoring of Long Term Conditions
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Social Care from Hospital Discharge
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Palliative/End of Life Care
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Holiday, Personal and Social Care
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Home Again Service
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Nursing Home Service
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Home Start Service
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Home Confidence Service
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Nursing Care from Hospital Discharge
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Live In Nursing and Social Care
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Complex Healthcare
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Social Companionship
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Home Hospital Service
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Home Crisis Service
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Telehealth Service
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Personal Health Care Budgets
Older Peoples Services
Home Care
Our short 3 - 5 day, recovery service is the most effective, affordable way to help you to recover quickly and settle back into your own home after your hospital stay. Our staff will call in as often as you need us each day; and are only a phone call away in case of emergencies.
We also offer a range of healthcare services from personal support to intensive nursing care from just a single hourly visit to 24 hour care, and included is the provision of our telehealth service including monitoring your vital signs, pulse, blood pressure, pulse oximetry.
All of our standards have been set by the Commission of Social Care and Inspection Framework for Home care agencies in the UK. This is because in Ireland there is currently no regulated framework for monitoring the Quality and Service provision supplied by individual providers in homecare. We use business excellence managers to inspect each area of our business to ensure we are exceeding all of these standards and maintaining the highest levels of service provision Internationally.
Daily Call Services
Our daily call services take the worry off your shoulders about the condition of your parent, elderly relative or loved one who lives alone? You may be worrying that something may have happened since the last time you had a chance to speak with them. Our daily call service provides you with the solution.
Dementia Care
We offer a full range of support for people with Dementia including clinics that are part of our Hubs. We understand the specific challenges faced by people living with dementia and ensure our teams are able to provide professional and compassionate care and support.
Residential Care
We do everything we can to ensure that anyone who enters our residential services maintains their independence and overall health. Our residential care homes provide a safe, warm and friendly environment with support for daily tasks such as washing, cleaning and laundry. In our homes, we work to create a welcoming atmosphere in which residents enjoy activities, go on outings and make friends with other residents.
However, we recognise that residents have very individual requirements and our care homes provide a range of care services to help meet these needs, this includes a multi-disciplinary team to manage each resident’s healthcare. All of our nursing homes will be linked by secure video to the hospitals that agree to allow consultations with nurses and consultants both in and out of normal hours – for everything from cuts and bumps to diabetes management to the onset of confusion. We are working with the wider Health economy to reduce emergency admissions from these homes and also to ensure that we do everything we can to ensure the highest levels of clinical excellence for our users.
Specialist Nursing Care
We provide nursing care for individuals with specialist requirements in many of our care homes or at home. Our nursing care teams are fully qualified and have the specialist expertise required to care for varying medical needs and requirements. People who come to us may be living with conditions such as Parkinson’s Disease, Multiple Sclerosis or Motor Neurone Disease; others may have suffered a brain injury as a result of an accident or require ventilator care.
End-of-Life Care
We firmly believe that everyone deserves dignity and respect as they approach the end of their life and we provide sensitive and compassionate end-of-life care through many of our care homes. Indeed, a number of our care homes have been accredited with the Gold Standards Framework for excellence in end-of-life care.
Day Clubs
Our day clubs provide a friendly and stimulating home-away-from-home for people who are still living at home, but who may need some additional support during the day. Many of our clubs provide care for people with dementia, physical frailty or simply those who want a more active social environment. Our day clubs give people the opportunity to socialise with friends and engage in a range of activities while their family carers have the peace of mind of knowing they are safe and cared for.
Respite & Convalescent Care
We understand how difficult it can be for families or friends providing ongoing care. For this reason it's important to occasionally find time for yourself. Our respite care services provide a crucial break for carers, either for just a few hours with a visit to one of our day clubs or an overnight stay in a care home for a few days or a few weeks. This offers family carers the chance to do daily chores, go on holiday or simply have some well-earned time off. We also provide convalescent care, to help people who need to recuperate after a hospital stay and to support them to be well enough to go back home.
Healthcare Hubs
You can now benefit from an appointment with a GP, an advanced nurse practitioner or a practice nurse, in the evenings and at weekends at one of four healthcare hubs in the city. GPs and other healthcare staff operate from four modern sites providing many of the tests, investigations, minor injuries and minor surgery usually provided in hospital. It shows what can be done when general practice operates at scale. Better results, better care, and a better experience for patients and significant savings.
Digital GP Telephone Consultation Service
Our Community Complex Care Service
The CCCT was established with one adult patient with complex needs whose family had chosen to support their wish, not to go into a nursing home following a stroke. Since then, it has evolved and grown to support both children and adults, all with varying complex needs. For example, a number of our patients have tracheostomies, gastrostomies and some require different levels of ventilation support (including overnight) Medications are administered though PEG and RIG tubes and we develop support programmes to manage Constance as well as physiotherapy, occupational therapy and speech and language. The patient age range is from birth to adults and we accept both privately funded or public patients. Our staff are responsible for the provision of high-quality care for patients in their own homes.The team cover a wide geographical area with patients located across Dublin and the South East of Ireland. The technology we use in our Virtual Ward can offer enhanced clinical support to patients. This has enabled us to reduce the cost of care packages and ensure with some rotation as required by the needs of the service.
We provide a 24/7 On Call service across all locations which is supported by a Qualified Nurse on a rotational weekly basis.Complex Care Nurses manage their own packages including a team of Complex Care Support Workers. This includes planning off duty rotas and day to day management. They are also responsible for providing regular weekly contact, monthly Clinical Supervision sessions, Competencies, annual Appraisals and any training requirements (including Mandatory and Statutory Training).CCCT aims to support families and empower them to care safely for children and adults who have continuing complex healthcare needs and require 1:1 support. The team aims to minimize risks to individuals and enhance quality of life, allowing them to live / work or be educated in their chosen environment.All CCCT staff are bound by a Code of Conduct which outlines expected behaviours and conduct.
Our IV Antibiotic Service
Our community nursing team provides intravenous therapy for both Public and Private adults and children in their own homes as an alternative to an extended stay in hospital.We work with hospital based clinical nurses, Infectious Disease Consultants, Microbiologists and Specialist Pharmacists to provide a multidisciplinary approach.We facilitate early hospital discharge for patients who are medically fit but require an extended course of intravenous antibiotic therapy. This approach allows us to most effectively use hospital and community healthcare resources, whilst moving away from historical over-reliance of acute hospital care and reducing the risk of hospital acquired infections. Our overall aim is to improve patient experience, choice, wellbeing and quality of life.We provide:Intravenous administration therapies, up to three times a day.Antimicrobials four times a day via a 24-hour ambulatory pump infusion.Intravenous diuretic therapy pathwayRespiratory admission avoidance pathwayBlood samplingInsertion and maintenance of venous access devicesProvide high quality, safe, holistic nursing care
Digital GP is ideal for situations where you need medical advice but you do not believe a face to face appointment is required. Telephone consultations are becoming very common in general practice and are ideal for situations where you do not believe you will need to be examined or where you find it difficult to attend in person. During the consultation, if the GP would like you to be seen face to face, an appointment would be made for you at one of the four healthcare hubs
Who's it for?
We help patients with:
Severe infections – such as meningitis, endocarditis, urology infections
Failure of oral therapy - cellulitis
Deep seated infection - abscess
Nil by mouth (unable to eat or drink)
No oral alternative- some multi-drug resistant infections
Diuretic therapy – heart failure patients
Diabetic foot patients
Referrals
We accept referrals from GPs, Acute Hospital Teams and Private Consultants. Please email referrals@RAH.IE
Our Healthcare Hub and Virtual Ward
The Virtual Ward operates in the same way as a normal hospital ward, the difference is the patient stays comfortably and safely in their own home. The service is for patients who are at risk of emergency hospitalisation which can be avoided by a more coordinated and collaborative case management approach by their GP, Community Nurse, specialist nurses or Community Teams such as Physio, Occupational therapy, Speech and Language Therapy.People are admitted and discharged from the Virtual Ward whilst they are at home. This is a number of named patients who are being proactively case managed or targeted to prevent deterioration in condition or home circumstances to prevent a hospital admission.
The referral we accept are as follows:
Patients on extreme frailty list
Palliative patients
Frequent or multiple admissions
Complex medical conditions
Supporting complex discharges
Patients requiring coordinated care management.
The virtual ward helps to formalize and strengthen the relationships between multi disciplinary teams and therefore significantly improves the coordination of community care around an individual patient or a patient population.At the core of the Community Resource Team is the patients General Practitioner, the RAHI Nurse Case Manager and the practice based Social Care worker. This team will enable a strong multidisciplinary approach focussing on the maintenance of the more complex cases in the community and coordinating care management.
The purpose of a Community Resource Team is to:
Avoid preventable admissions
Support discharge
Chronic condition management
Enhanced preparation for scheduled care
Enhanced medicine management
Enhanced local access to diagnostic and treatment
Active rehabilitation
The GP, RAHI Nurse and Social Care Worker have a regular “ward round” where they discuss and assess the patients on the virtual ward. In line with the principles of prudent healthcare, the most appropriate professional will attend the specific needs of the patient, and coordinate with the wider multi disciplinary teams. This greatly improves the quality of care and patient outcomes and eliminates any duplication.There is a weekly multi-disciplinary team where patients on the frailty register are discussed and teamwork is evaluated. The wider multi-disciplinary team meetings reach out to specialist services and the third sector. This has helped us to seamlessly coordinate and join-up all the efforts within our community for improved patient experiences.
Patients in our virtual ward are often fitted with remote monitoring devices. These tools allow the team to have instant access to a patient’s vital signs including diabetes monitoring etc. These devices are monitored though our healthcare hub and alerts are acted on and managed to ensure patient care is proactively managed. In addition, the system allows the team to communicate to our patients though video link and also provides text and email reminders to patients regarding medications or appointments.
Talk to us today to see how we can help you in our Virtual Ward.